Server Model: ProLiant DL580 G7
OS installed on the server: Windows 2008 R2 Enterprise edition
iLO3 remote console does not work. iLO firmware version 1.89. iLO3 remote console on 2 other similar DL580 G7 servers with same firmware and driver level are working fine. Tried resetting the iLO from HP System Management Homepage as well as iLO webpage. Tried re-applying the firmware 1.89 which was successful.
Sometimes iLO webpage loads slowly. It gives an error on the top of the screen often "Error making call: call=overview; error=0".
Does anyone see this issue before? Any suggestions to fix this issue other than updating iLO firmware to 1.90 which is already planned?
1) .NET Integrated Remote Console will launch the remote console. On the bottom of the remote console, it will say connecting to iLO and gives an error "HTTP error:Unable to connect to the remote server".
2) Java Integrated Remote console will not launch at all. It gives an Application error "General Exception. Name: com.hp.ilo2.intgapp.intgapp. NullPointerException: null"
General exception details:
java.lang.NullPointerException
at com.hp.ilo2.intgapp.intgapp.ApplyRcInfoParameters(intgapp.java:914)
at com.hp.ilo2.intgapp.intgapp.init(intgapp.java:107)
at com.sun.deploy.uitoolkit.impl.awt.AWTAppletAdapter.init(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)