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Re: Base system device driver missing on HP Proliant DL380 Gen9

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Hello Mukesh4

The component  cp029724.exe you have installed updates the Server Platform Services (SPS)/Management Engine (ME) Firmware only.

Since you moved from  intel® Xeon® cpu E5-2620 v3 (Haswell) to  intel® Xeon® cpu E5-2620 v4 (Broadwell) ,  DDRIO channel drivers will be different , and hence the missing driver with a yellow bang on device manager 

You will need to install HPE ProLiant Gen9 Chipset Identifier for Windows Server 2012 R2 , below is the download link 

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_cb8d45c15706411e8416dae1af&swEnvOid=4168

Regards,

Shwetha 


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