Hi!
We had the same issue recently and found the solution in this thread
You have to install the WBEM providers package before installing the management agents or the full HP SPP because a Visual c++ runtime library that gets installed with the agents causes the WBEM package to fail, for some reason. Apparently, this has been the case for a while now, without any fix from HP. So if you already installed the agents, do the following:
- Uninstall Visual c++ 2012 RTM Runtime Library DLLs (X64/release)
- Uninstall "HP Insight Management Agents for Windows Server x64 Editions 9.60.0.0"
- Install "HP Insight Management WBEM Providers for Windows Server x64 Editions"
- Install "HP Insight Management Agents for Windows Server x64 Editions 9.60.0.0"
Regards,
Johan Karlsson
Delta Management