Re: Array Controller P410i issue

Hi,

Did you try another BBWC with this P410i?

Some workarounds:

1.  Disconnect the sas/sata data cable from the controller and post the server.
If the error does not occur, then the fault is either cable(s), backplane(s) or disk(s). Isolate one item at a time until the faulty assembly is identified.
2.  Reconnect the cable(s)
3.  Remove all disks from the backplane by unplugging, but not fully removing from the disk slots.
4.  Power up the server, if the failure still occurs, isolate the cable(s) and backplane(s).

Some articles here:

Smart Array P212/P410/P410i/P411 Controllers - POST Errors, Device ID Errors, and Controller Initialization Failures That May Be Due to Improper Handling of Cache Modules or Other Possible Causes.

Smart Array P812/P410/P410i Controllers Configured with SAS Expanders - Logical Drives May Disappear and "No Drive Detected" Error Message May Be Displayed After Power-Cycling the Server.

Thank You!
I am a HP employee
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