Hi i have 4 same spec CTO HPE ProLiant DL380 Gen10 24SFF running VMW with the below card in each server
The temp on all approx 85 C is this normal
Hi i have 4 same spec CTO HPE ProLiant DL380 Gen10 24SFF running VMW with the below card in each server
The temp on all approx 85 C is this normal
thanks for the replay!
i give you this log from 1 server:
but it's happend in most of the HP's servers we have.
like i said i really belevie it's not issue in the server
Consider to get another Microserver Gen8 or maybe a ML110e Gen8, not really expensive.
Please let us know was there any changes made to the server due to which the issue is observed now?
The Bios was upgraded, ive restored back to an earlier version but non of the drives show as being bootable, or even in the boot menu
What is the controller to which the 4x 3.5 drives & the SSD's are connected?
Its the default onboard one
How many SSD's connected?
1 to sata 5
Is the OS installed on the SSD?
yes
Is the SSD's visible in the SSA as part of an Array or Logical drive?
All drives are pressent in the bios under Advanced> sata configuration
so the SSD and all drives are not part of a raid, i booted off the ssd, then configured storagespaces in the operating system.
Thannk you.
Thanks for the clarification! I thought I needed to add additional fans from the kit and I was wondering where in the world would they go. So, the previous owner of this server added fans for me. Nice!
I noticed HP uses different part numbers for the same item depending on where it is used. This fan has one part number when used in the CPU upgrade kit. It has another part when already installed in a system. A third part number is used to reference spares. Maybe HP did this thinking it would be easier to track how this part is used in different kits?
Now I have clarity on the path forward to upgrade the processors in my system.
Thanks for the confirmation!
Personally, for these machines that are officially retired and obsoleted from the product line, I think HP should provide the download free of charge. Downloads for the current G10 are a different matter since they are active products.
Thanks!
I hope the provided solution has helped you resolve the issue.
Kindly let me know if you have further queries or the status.
Thank you
Please find the part number 726911-B21
Login to the following link & select the Country to order the part - https://partsurfer.hpe.com/
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c04493355
If the server is still under service agreement with HPE, you may log a case with HPE Support for further assistance & also to get a replacement of the H241 under service agreement.
I hope the provided solution has helped you resolve the issue.
Kindly let me know if you have further queries or the status.
Thank you
Since there is no specific model number of the server shared, request to search the support site using the server model name for a complete information about any HPE product
https://support.hpe.com/hpesc/public/home
I hope the provided solution has helped you resolve the issue.
Kindly let me know if you have further queries or the status.
Thank you
From the server model quickspecs, we see there are two controller options as below,
Embedded Storage Controller
Marvell 88SE9230 PCIe to SATA 6Gb/s Controller
NOTE: Supports RAID 0/1/10 only. No FBWC support.
Essential RAID Controller
HPE Smart Array E208i-p SR Gen10 Controller
NOTE: Supports RAID 0/1/5/10. No FBWC support.
Please update us on which controller is being used in the server now.
What is the exact error message observed on the server when attempting to boot?
Ensure the storage controller is set as RAID mode in the BIOS
View the following link for more information & provide us further update
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00036946en_us#top
Thank you
As per the screen shot we see the Enabled option is highlighted. However, the iLO settings may override this option.
Hence, we request to check the Power On settings from iLO too.
https://support.hpe.com/hpesc/public/docDisplay?docId=c02774507&docLocale=en_US
Pg 146
Thank you
Hello reji_p
As per the threshold settings, the caution level is set at 100C. Considering this, the temparature is within the threshold.
However, we request you to share the OS version & build ID, Firmware version & driver version of the 536FLR-T adapter so that we can recommend further steps if this temparature is not normal.
Thank you
If the issue is observed only when booting the server with the Cable connected to the P822 from the P2000 G3, we recommend to schedule an outage for the complete setup & remove the controllers on the P2000 G3 & reseat them firmly again.
Reseat the SAS cables between the P822 & P2000 G3. Turn on the P2000 G3 first, wait for all the disks to be initialized completely & then turn on the server.
Verify the firmware versions of the Server components including the P822 & the P2000 G3, if required, update the firmware.
If the issue is observed even after the replacement of the P822 controller, it is possible that the issue may be due to a firmware on the System Board. Hence, we recommend to upgrade the firmware of all the components of the server & the P2000 G3.
Please write back for any further clarification.
Thank you
Is it new (after 8 years)?
I'm guessing they are not as, in the end, I plugged them in and they all have a service hours in the 40,000's.
So, back to the vendor.
Thanks for your input.
yes the latest firmware
the raid card is working normally : 5.02 , battery fully charged and ok , raid 10 with speeds up to 700 MBps read speed
it is only the slot 1 and 2 i am facing problem with ..
maybe some dust got in there ?!
Gen10 servers support the following number of DIMMs per CPU
1, 2, 3, 4, 6, 8 & 12. Anything apart from this, the server will work however there will be an error as "Unbalanced Memory Configuration".
Looking at the information shared, we recommend installing the DIMM starting from Higher DIMM size to Lower DIMM size.
Populate all the 32Gb DIMMs first per CPU starting from the first channel, i.e.. 6x 32Gb DIMMs for each CPU's. Then install the remaining DIMMs per CPU on the remaining DIMM channels, i.e.. 2x 16Gb DIMMs for each CPU's.
Refer to the below link for population guidelines
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00028083en_us
Note:
White DIMM slots denote the first slot to be populated in a channel.
Mixing of DIMM types (UDIMM, RDIMM, and LRDIMM) is not supported
Please write back for any further clarifications.
Thank you
MAC addresses are unique per network port. This server model has 4 NIC ports onboard.
Having same MAC address on two different network ports is not normal. This could be a possible hardware failure(System Board).
One option is to reset the server to a factory default & check if that makes any change to the NIC port MAC addresses, if not, it is better to add a PCI NIC adapter rather than replacing the System Board.
Thank you