The battery cable is definitely connected to the controller card. The only LED that seems to get lit on the battery pack is LED 1. It stays a steady green. None of the other lights seem to turn on. I know that some of them only light up when there's data that needs to be written, but I haven't seen the other lights come on at all.
Is there any way to make sure that the battery pack is good? Is it possible the cable that connects to the battery pack is damaged or loose?