Hello,
here are some tips.
first: reboot or kill the running hpsum processes. delete /tmp/localhpsum.
-run hpsum as su
-be sure to assign an ip to your network cards or hpsum won't work
-temp disable firewall or run hpsum --open-firewall
-there are some scripts in the same folder as hpsum that can help: "clean-cache" , "gatherlogs"