I have a ProLiant DL380 G6 running Windows 2008 R2 Enterprise (SP1). I am trying to install the WBEM agents on it (latest - 9.50) and it is failing. Tried rebooting too - still fails. Here is the error log;
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Source: cp020347.exe
Version: 9.5.0.0
Log Date: 8/18/2014 9:03:52
Log Session Start...
Executing setup utility - cpqsetup.exe...
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Setup Session Beginning 8/18/2014 - 9:03:54 AM
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Command Line Parameters Given:
Name: HP Insight Management WBEM Providers for Windows Server x64 Editions
New Version: 9.5.0.0
Determining component installation state...
- Is operating system supported... Yes
- Is necessary disk space available... Yes
- Is hardware present... Yes
- Is component already installed... No
- Is component marked for removal... No
- Installed component version status... Older
- Checking dependency list... Done.
The software is not installed on this system, but is supported for installation.
Initiating installation...
Executing MSI... Failed!
The installation procedure did not complete successfully. An error occurred during the setup process.
---------------------------------------------------------------------------
End Session
---------------------------------------------------------------------------
Setup utility completed.
Log Session End. [9:04:09]
Return Code (0)
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Does anyone know how to fix this or generate a more details log file that might include more information as to how to fix this?
Thanks
NK
