Thank you.
NK
Thank you.
NK
I remember there was a PCI related issue in a certain BIOS version 1.xx that was solved later.
Please make sure to update the BIOS (firmware) to version 2.22 and check again.
Older controllers were sold with or without cache, so such controller without cache cannot do RAID5 or RAID6 at all. Your controller has always cache integrated, so it can do these RAID levels.
Yesterday I had a DL360 Gen9 with a P440ar installed and a completely failed storage battery. The RAID (it was RAID1 and RAID5) was accessible, but the performance was low. So the server will work without or with a failed battery, but slow.
You can test this too, set up your server, power off, disconnect the battery and power up - just to prof it.
Thanks Torsten, that's exactly what I want to test...so the presence/absence of the HPE Smart Storage Battery doesn't impair HPE Smart Array Controller's features (e.g. the ability to deploy various RAID levels according to Controller capabilities), it has a direct impact on the Controller's performance.
The 2G/4G FWBC module is another matter...I know.
I just tested and the newer controllers like the P440 don't appear to have the limitations of the older controllers requireing a battery to create or modify advanced RAID levels. The older controllers would still function at their current level with a bad battery, you just couldn't modify or add an array.
chipset RAID is all controlled in the driver, so it is softare RAID, not 'hardware' RAID refrencing a "P" Series Smart Array controller as an example of hardware RAID. The current shipping servers still offer a chipset controller, it is the 'B' series Dynamic Smart Array, it uses the systemboard chipset. Software RAID in a driver is no better or worse than the RAID function built into the OS itself
to me it looks like wrong cabling
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0124147
Hi,
We made BIOS update with lastest version.
Now we have BIOS 2.22 - It not help, We have same problem with PCI.
What we can do next?
open a hardware call @ HPE support.
hi!
what is that: open a hardware call @ HPE support.?
How to do it?
Do I need Internet connection for this?
This server are instaled in industrial applycation and work in internal network like 192.168.xx.xx
Go to http://www8.hp.com/us/en/hpe/contact/contact.html
and select your country (click the country shown left at bottom), then follow SUPPORT.
Keep the serial no. ready, they will ask you about.
Hi,
I see. I already call to HPE Support Russia answer was:
- CP1623 Siemens product so call to Siemens support )))
If you got an PCI Bus Error it should appear in the IML of the server (have a look into the ILO interface -> IML).
More detail would be helpful.
With this error message, contact HPE support again.
They should explain, why it is not a hardware issue of the server ...
Maybe they want to have the AHS report from the server (you can get it from ILO too). There they can see all messages themselve.
Hi,
thank you! I will go in this way!
That's a good info! Thanks for testing!
Now I'm facing another question HPE Smart Array P440/4G related to "Offline - without SPP - Firmware update" but I'm going to open another Thread about that here (Solved, thanks again to
These values are shown in the latest shipping conrep.xml file
<Section name="QPI_Snoop_Configuration">
<helptext><![CDATA[Note: "Standard" is the same "Home Snoop". This option allows for the configurations of different snoop modes that impact the QPI interconnect. Changing this option may improve performance in certain workloads.]]></helptext>
<ev>CQHQPI</ev>
<length>1</length>
<value id="0x00">Standard</value>
<value id="0x01">Cluster_on_Die</value>
<value id="0x02">Early_Snoop</value>
<mask>0x03</mask>
<byte>0</byte>
</Section>
I have a HPE ProLiant DL180 Gen9 equipped with HPE Smart Array P440/4G plus HPE Smart Storage Battery.
I've a problem in trying to update the acutal factory Firmware (V3.00_B0) of the HPE Smart Array P440/4G before any OS install...so in what I think is known as "Offline mode".
System ROM Firmware can be updated in "Offline mode".
Is that possible also for Smart Array Firmware?
I tried with a HPE SPP 2016.04.0 Customized ISO tailored for my HPE DL180 Gen9 with:
with Base Packages and Driver, Firmware, Software (Critical, Optional and Recommended) for Microsoft Windows 2012 R2 related to Array Controllers, Hard Drives, NICs, System ROMs and iLO devices...about 900Mb...but I wasn't lucky.
I saw that SPP contains the 3.56 and 4.02 Firmwares but those are for updating the Smart Array Firmware from inside the OS (Microsoft Windows 2012 R2 in this case)...not for the "Offline mode" as when you run SPP!
I expected that HPE SPP "Offline mode" has been able to update my Array Controller Firwmare without the pre-requisite of having an OS installed (I didn't configured anything on the Smart Array yet, disks are inserted and recongnized, OS in not installed yet)...but once deployed, it found - with my surprise - that my DL180 Gen9 was considered yet updated (which isn't the truth...since I manually updated the System BIOS from 1.50 to 2.20 then).
The point is that HPE Smart Array User Guide advices to upgrade the Smart Array Firmware prior any usage of it...so I tried the F9 way at boot (it permits to update System ROM, NIC Firmware and Smart Array Firmware) providing - I hope - the necessary firmware.bin.fw file (extracted from the hp-firmware-smartarray-ea3138d8e8-4.02-2.1.x86_64.rpm RPM file) to let the HPE Smart Array P440 Firmware update procedure but the system reported that that file provided wasn't recognized.
Probably I was wrong with the Firmware file but...will I be forced to create a SPP on USB key instead of the SSP DVD and add that Firmware file to the USB key to let the SSP starts the Firmware update or the F9 way is feasible (providing that the Firmware file is correct)?
booting this spp from usb is that offline mode. linux is running from usb, but not your os is running.
...
After reading your post a second time I understand you created a custom SPP - obviously with windows parts only and likely without selecting "bootable"?
Better get the complete SPP (large download, but then you have all), add the *.rpm file for the controller again to the created USB device and then boot the server from. The USB stick contains a linux system and HPSUM, this will analyze and update your system either in interactive or automatic mode (better select interactive).
While the new customizable SPP is a cool tool, I think you may have uncovered an issue. I need to see what gets stuffed into the bootable ISO image that gets created. I'll be talking to the SPP group about this today
For those who are curious about download custom SPP:
https://spp.hpe.com/custom/?lang=en&cc=us&hpappid=hppecf#/
The functionality is very much the same when running this from the SPP bundle itself, but the new feature is to include a hotfix bundle - this will include new versions that are not in the original SPP.
For offline use you need to select "bootable" and the linux firmware files.
However, looks like the latest fixes (e.g. System ROM version 2.22 for DL380Gen9 and ILO 2.44) are still not included.