Hello,
Please check/update server bios with the latest.
Share the IML error from the ILO home page for further analysis, if the issue still persists after system bios updates.
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
Hi
What is the server Generation (Ml350 GenX) ?
Are you installing OS using ISO image ? or using an USB bootable ?
Ensure that your OS image is good and bootable, check in any other machine .
Incase you are using USB bootable then please try to make USB bootable again,
Use NTFS format. (You can use rufus tool to make USB Bootable, its very handy tool)
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
Sudhir
Active Health System:
The data collected by the Active health system is stored in the Active health system log. The data is logged securely, isolated from the operating system, and separate from customer data. Host resources are not consumed in the collection and logging of Active Health System data.
When the Active health system log is full, new data overwrites the oldest data in the log.
It takes less than 5 minutes to download the Active health system log and send it to a support professional to help user resolve an issue.
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Hi
I have a dl320e gen8 v2. It starts to boot and then the screen goes blank at 30% and code 0114.
Have anyone else experienced the same issue with theses machines.
Regards
We would like to know if you have received the parts. Is it installed in the server & working fine?
Please provide an update
Thank you
Please let us know if the issue is resolved by re-configuring the SNMP on the server.
Thank you
Thank you
Hi,
This is likely to be a component hang or fault as well. Login to the iLO web administration and check IML logs for any errors or lock ups. based on this necessary troubleshooting or remedial action can be taken. If this is not possible or nothing found there, following might help.
Basic troubleshooting would be to remove all power and perform a power drain.
Next step is to try one processor and one dimm at a time to check if the processors and dimms are fine.
Consider the possibility of system board being faulty.
Other references:
https://support.hpe.com/hpesc/public/docDisplay?docId=c03257154
https://support.hpe.com/hpesc/public/docDisplay?docId=c03230516
Bom dia, estou com problema em um PROLIANT DL180 GEN 9, ele estava funcionando normalmente, porém desde sexta ele desliga sozinho, e fica piscando 3x seguidas com seguintes leds:
Healh - laranja
Rede - verde
power - laranja
UID - azul.
A maquina dá video, porém chega em 23% e desliga.
Apertando UID por 5segundos, consegui tirar uma foto do Health summary
Critical integrated management logs events:
[C] 07/24/2020 11:39 Server Critical Fault (service information: Runtime fault, memory, CPU 1 Memory channels 1-4 (10h))
[C] 07/07/2020 16:04 Option ROM POST ERROR: 1727- SLOT 0b Drive Array - new logical driver(s) Attachament detected.
podem me ajudar por favor?
Google Translated
Good morning, I have a problem with a PROLIANT DL180 GEN 9, it was working normally, but since Friday it turns off on its own, and is flashing 3x in a row with the following leds:
Healh - orange
Network - green
power - orange
UID - blue.
The machine gives video, but arrives at 23% and turns off.
Pressing UID for 5 seconds, I managed to take a picture of the Health summary
Critical integrated management logs events:
[C] 07/24/2020 11:39 Server Critical Fault (service information: Runtime fault, memory, CPU 1 Memory channels 1-4 (10h ))
[C] 07/07/2020 16:04 Option ROM POST ERROR: 1727- SLOT 0b Drive Array - new logical driver (s) Attachament detected.
Can you help me please?
hi
sorry for my bad english
my hpe ml150 gen6 has always noisy but today i cleaned it up but right now ists incredibly noisy i checkd errors with hp diagnostic program and it gave this report but i do not understand it very well. could you tell me whats the problem
Diagnostic Report Information ACU Version 9.30.15.0 Diagnostic Module Version 6.1.19.0 INFOMGR Version 6.1.29.0 Time Generated Monday July 27, 2020 5:54:58PM Top-Level Controller(s) Smart Array P410 in slot 4 Consolidated Error Report Smart Array P410 in slot 4 : Physical Drive (0 MB SAS) 1I:3 The physical drive has failed. Smart Array P410 in slot 4 : Logical Drive 1 Logical drive state: This logical drive has failed and cannot be used. All data on this logical drive has been lost. [ Top ] → Smart Array P410 in slot 4 Report Section(s): Identify Controller
Cache Config Status
Controller Parameters
Maintenance Operation
MNP Status
Monitor and Performance Violations
SubSystem Parameters
Surface Status
Sense Expansion Ability
VPD Page 80 - Serial Number
VPD Page 83 - Array Information
Controller NVRAM
RIS Data Area
Attached Device(s):
SAS Array ALogical Drive 1SAS Array BLogical Drive 2Physical Drive (146 GB SAS) 1I:2Physical Drive (0 MB SAS) 1I:3Physical Drive (146 GB SAS) 1I:4[ Top ] →
[ Smart Array P410 in slot 4 ] → Device Error Report Device Status
Physical Drive (0 MB SAS) 1I:3 The physical drive has failed.
Logical Drive 1 Logical drive state: This logical drive has failed and cannot be used. All data on this logical drive has been lost.
[ Top ] → [ Smart Array P410 in slot 4 ] → Identify
Controller Configured Logical Drives 2 (0x02)
Configuration Signature 0xa051768b
RAM Firmware Revision 2.74
ROM Firmware Revision 2.74
Hardware Revision 0x02
Boot Block Revision 2.04
Drive Present Map 0x00000000
External Drive Map 0x00000000
Board ID 0x3243103c
Swapped Cable Flags 0x00
Non Disk Map 0x00000000
Bad Host RAM Addr 0x00
CPU Revision 0x48
PDPI Revision 0x00
EPIC Revision 0x01
WCXC Revision 0x00
Marketing Revision C Controller Flags 0x88
Position Controller Flag Status 3 Firmware supports 15 drives per SCSI bus Informational 7 Firmware supports the new big drive assignment maps (128 bits) as well as the big physical drive numbering (0x80+) Informational Host Flags 0x02 Expand Disable Code 0x00 Protocol Chip Count 0x01 Maximum Blocks 65535 (0x0000ffff) Controller Clock 0x0003fdaf Drives Per Bus 0 (0x00) Big Drive Present Map 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 Position Device Status 1 Physical Drive (146 GB SAS) 1I:2 Informational 3 Physical Drive (146 GB SAS) 1I:4 Informational
Admin: Post moved as a new topic from
I got a problem with "HP Smart Array P440ar Controller" of ProLiant DL380p Gen9 Server.
Devices status appeared Degraded on Smart Storage Battery and Storage.
May I know how to solve the issue?
Is there an updated link to this document?
https://h20195.www2.hpe.com/v2/getpdf.aspx/4aa6-3464enw.pdf
The link no longer works!
Is it this document, by any chance? https://assets.ext.hpe.com/is/content/hpedam/a00040243enw
Hi
Thank you for your reply.
To address and isolate the issues, could you please check if the latest card firmware and driver have been installed?
You can find the one compatible with the OS installed in the link below:
Hello @osmanamer ,
could you please share the results if action plan already been performed. if you are facing the issue please share the screenshots as well.
Regards,
Naresh Sharma
with the new AMS Version it is working --> Version 2.1.1
# service amsd status
Redirecting to /bin/systemctl status amsd.service
● amsd.service - Agentless Management Service daemon
Loaded: loaded (/usr/lib/systemd/system/amsd.service; enabled; vendor preset: disabled)
Active: active (running) since Fri 2020-07-24 18:48:46 CEST; 3min 21s ago
Main PID: 20972 (amsd)
CGroup: /system.slice/amsd.service
└─20972 /sbin/amsd -f
Greetings Peter
Hello,
we have a couple of DL385 Gen10 PLus Server with HPC Profile and Max Cooling enabled. There are two Server with unusual power distribution across the internal PSUs. Is this normal?
For Example:
Server with unusual power distribution
HW PSU 0/1 OK - Chassis 0/Bay 1, State: "ok", Usage: 7 Watts
HW PSU 0/2 CRIT - Chassis 0/Bay 2, State: "ok", Usage: 500 Watts (warn/crit at 80/90)(!!)
Server with "normal" distrubution
OK HW PSU 0/1 OK - Chassis 0/Bay 1, State: "ok", Usage: 245 Watts
OK HW PSU 0/2 OK - Chassis 0/Bay 2, State: "ok", Usage: 243 Watts
Is this a normal behavior or should i open a Call?
Greetz Peter
Hi
As of today, there is not yet any released SPP that supports HSM. Hence, you need to use the VUP - VMware Upgrade Pack.
Basically, the VUP is a limited SPP that only supports Gen10 and Gen10 Plus ProLiant and Apollo servers running ESXi 7.0. It will provide HSM support around the release of September 2020 RR SPP. There is a release notes file on this URL/directory that explains how to use VUP (right now, with only SUM) to update vSphere 7.0.
http://vibsdepot.hpe.com/VMwareSPPComponentReleaseNotes/VUP_1.0/
Kindly use VUP and let us know if you have any further queries.
Hallo zusammen,
ich habe mir einen HP Proline DL380 G5 gegönnt.
Nun bin ich dabei diesen ein wenig aufzurüsten. Ziel ist es einen ESXi 6.5 Server daraus zu machen. Bevor jetzt wer sagt, das es nicht funktioniert, da der Prozessor mit der VM Version nicht kompatibel ist, sei gesagt, das es mit einem CPU Upgrate funktioniert.
Aber das ist nicht mein Problem. Ich habe in dem Server 32 GB RAM (8 x 4 GB) verbaut und möchte jetzt auf 64 GB RAM.
Den RAM habe ich bereits gekauft. Es handelt sich hier um das Produkt: HP P/N:398709-071
Laut Liste ist dieser mit dem DL382 G5 kompatibel.
Leider bootet der Server nicht nach Einbau dieser. Es startet und piepst aich nicht. Er verbleibt im Startmodus, in dem alle Lüfter auf Volllast laufen. Muss ich im Bios noch eine Option umstellen? Habt ihr einen guten Tip für mich?
Hello, everyone,
I treated myself to an HP Proline DL380 G5.
Now I am in the process of upgrading it a little bit. The goal is to make it an ESXi 6.5 server. Before now who says that it does not work, because the processor is not compatible with the VM version, it is said that it works with a CPU upgrade.
But that is not my problem. I have 32 GB RAM (8 x 4 GB) in the server and would like to upgrade to 64 GB RAM.
I have already bought the RAM. This is the product: HP P/N:398709-071
According to the list, this is compatible with the DL382 G5.
Unfortunately the server does not boot after installation of this. It starts and does not beep. It remains in start mode, in which all fans run at full load. Do I still have to change an option in the bios? Do you have a good tip for me?
Add tags.
Hello. Finally I successfully installed my Nvidia Grid K2, with many problems because the card mechanically hits the 2 CPU heatsink with the corner. The configuration was laborious but everything went well ..... almost everything ... because I lost the video of the iLo but this is another story, which by looking on the forum others have had and the solution is to set it as the primary video the internal video, pity that there is no possibility for hanging the check power ends, the video disappears and it is at that moment that you can enter the bios and set the primary VGA. I assume that I have to turn off the server, disconnect the Nvidia Grid, enter the bios and set the internal card as the primary vga, reconnect the Grid and turn everything on again. I can't afford not to have the video on iLo. I hope this post is of help to many who have to mount a GPU on the DL380p Gen8 because I'm literally crazy.
Hi,
Many thanks for sharing the update. We are happy to hear that the issue is resolved.
Have a nice day & stay safe.
Thank you